Becky O’Neil, owner of Becky’s Pet Care, left the medical field to pursue a career in pet care so she could spend more time with her child. After 20+ years in the industry, she has over 150 employees and has had to adapt, and adopt, new technology and business planning to continue to thrive and meet the needs of her clients. Becky shares what her definition of success is, and why it's so important to be running the business you want. We also discuss the upcoming NAPPS 2021 conference and what to expect from the speakers.