All tagged benefits

527: Cars and Culture with Morgan Weber

527: Cars and Culture with Morgan Weber

Collin

Ever wondered how company culture influences business decisions? In this episode, Morgan Weber, CEO and founder of Lucky Pup Adventures, shares how her commitment to a caring company culture led to providing company cars for her team. She discusses the impact this decision has on employee safety, well-being, and client trust. Morgan also delves into the importance of aligning actions with core values and how this shapes every aspect of her business. Tune in to learn how intentional culture-building can drive meaningful changes in your company.

374: Lockboxes 101

374: Lockboxes 101

Collin

Have you thought of using lockboxes? We discuss the benefits and implementation of lockboxes for managing client keys. We break down the reasons for adopting lockboxes, communicating the change to clients, and tailoring the approach for new and existing clients. We walk through our process of implementing them and how to address potential issues.

362: Marketing a New Service

362: Marketing a New Service

Collin

How do you market a new service? Whether you’ve created a brand new service, or reconfigured an existing one, getting it in front of your clients is the biggest hurdle. Sometimes, the same marketing tactics don’t work for a new service, so as business owners, we have to be aware of what our options are. We walk through why marketing a new service involves a mindset shift and why you should start marketing before you launch your service.

360: When You Want to Remove a Service

360: When You Want to Remove a Service

Collin

How do you know it’s time to remove a service you currently offer? Sometimes you find yourself no longer in love with a particular service. It may be massively popular, or just a massive headache, but it’s time for a change. We walk through how, over the course of a year, we planned and removed a major service from our business. We give some of the lessons we learned and some points to help make it as easy as possible.

312: What’s the Deal with Workers Comp?

312: What’s the Deal with Workers Comp?

Collin

Running a business means managing risk! We look for health insurance, liability insurance, and auto insurance, but what covers work related injuries? While the exact coverage and requirements are different for each state, workers compensation has some fundamentals everyone should know. We break down 5 of the most common questions we see about workers compensation. Plus, business coach Natasha answers, ”How do I get better at implementing my plans, instead of just thinking about them?”

280: Changing a Client’s Perspective

280: Changing a Client’s Perspective

Collin

Do you have potential clients contact you for services you don’t offer or advertise? How do you convert a potential client from one service to another? It’s all in how you communicate with them! First, you have to make sure you are both using the same terminology. We break out 5 steps in communicating that can help you when faced with converting a client to a service you actually offer. Plus, Natasha O’Banion answers, “When is the right time to market?”

202: Overcoming the Struggles to Hire

202: Overcoming the Struggles to Hire

Collin

The job market has really changed in the last 6 months. Unfortunately, it corresponds to the increase in demand for pet care services. Many of us are facing a daunting task of trying to hire staff in the middle of one of the toughest job markets in a long time. Today, we outline ways to use more than just financial incentives to attract staff. From paid benefits to connecting to core values of your business, there are ways to compete for the staff you want and need. Then, Natasha O’Banion answers, “How do I empower others?”

133: Texas Pet Sitters Conference with Jessica Milam

133: Texas Pet Sitters Conference with Jessica Milam

Collin

Jessica Milam, co-organizer of the Texas Pet Sitters Conference, joins us to talk about how the conference has changed over the years, what their 2021 conference has in store, and why they started the Texas Pet Sitters Association. We talk about the importance of preparing for online conferences and why being part of an association brings value to you and your business.