All tagged contract
Have you raised prices, brought on staff, made a policy change, and a client disagreed with the decision you made? Whether a new client or an existing client, it will happen eventually. It can be tough to get negative feedback on our businesses, so how do we properly (and professionally) handle it? We discuss the options and how to keep your business moving forward. Plus, Natasha O’Banion answers, “How do I break bad habits in business?”
Have you had to fire a client? If you’re in this business long enough, you will likely have to do it. Whether it’s because the pet isn’t a good fit or you are tired of dealing with the client. We break down some of the most common reasons it happens, how to navigate the process, and how to deal with the aftermath. Then, Natasha O'Banion answers, "How do I find out the culture of my business?"
Contracts are essential to setting boundaries and giving your clients peace of mind. We break down why you need a contract, where to get one, and then do a deep dive into the different elements of the contract we’re currently using. Remember, you should develop a contract to meet the specific needs of how you’ve structured your business. Then, Natasha O’Banion answers, “What’s an easy win for automating my business?”
Too often we can become the doormat for our clients as they try and change how we operate our businesses. Today, we discuss a few recent instances of this in our business and what it means to stand up for your business. We share why it’s hard to do that and what it takes to start overcoming them. Natasha answers, “How do I overcome imposter syndrome?”
