All tagged deal
How do you deal with the sudden death of a client’s pet? As pet business owners, we will have client’s pets that pass away. We do our best to plan and prepare, but what about an unexpected death? We find ourselves reeling and wondering if we could have done more. We have to continue running our business, while looking for ways to find space and time to recover. On this episode, we walk through the implications at the personal, staffing, and business levels.
Do you ever feel like you’re on a roller coaster? We know business is never static and there are things we can do to try to manage the business side of change. We cannot ignore the emotional toll the ups and down take on us though. We break down how to start preparing to embrace the emotions from the high and lows that happen, and how to make sure we don’t get derailed. Natasha O’Banion answers the question, “How do I get better at upselling my services?”
Jennifer Bassman, The Witty Entrepreneur, joins us talk about avoiding burnout, setting healthy boundaries around email and phone calls, and her three principles of saying No. Whether you pass out into a pizza or just lack patience with those around you, burnout looks different for everyone. Jennifer encourages us to stop playing by other peoples rules and start setting healthy boundaries.
Today we are going to discuss dealing with the death of a client’s pet. It’s not a fun topic but something that, if you are in this business long enough, you have to deal with. First we want to say that we are not experts in pet loss and bereavement. We are going to interview an expert in that in the coming months. Today we just wanted to share the experiences we’ve been through, what we’ve learned, and what has helped us. Over the 9 years we have been pet sitting, we have had several clients pets pass away, and it never really gets easier. Plus, on this week’s “Ask a Pet Biz Coach” segment with Natasha O’Banion, she answers the question, “How should I be using social media?”
