All tagged happened

495: From Fired to Flourishing with Joette White

495: From Fired to Flourishing with Joette White

Collin

How are you navigating the challenges of business ownership? Joette White, owner of Park Cities Pet Sitter, shares her journey from being fired to successfully owning and growing a pet sitting business. She emphasizes the importance of staff management and trusting employees to foster growth. Joette highlights how personal growth and learning from failures have shaped her leadership style. She discusses adapting to challenges, especially during the pandemic, to strengthen the business foundation. Joette stresses the need for clear leadership and allowing space for staff to develop their strengths and confidence

168: Always Keep Learning with Jennifer Sybol

168: Always Keep Learning with Jennifer Sybol

Collin

Jennifer Sybol, owner of Comfort at Home Pet Services, took the opportunity to buy a pet care business in 2013 and began working hard to raise the bar on pet care. She shares what it was like buying and growing her business the past 8 years and what her guiding principle has been. We discuss the importance of viewing every day as a learning opportunity and the necessity of doing community work to build your network and relationships.

164: Burnout Recovery with Kristin Morrison

164: Burnout Recovery with Kristin Morrison

Collin

Burnout and compassion fatigue are such a huge topic in the pet care industry, because we all struggle with it. Kristin Morrison joins the show to share her own struggles with burnout and what a road to recovery looks like. We discuss why it’s important to redefine what success looks like for you and why understanding our time commitments helps us set aside time for ourselves. We also discuss why it’s so hard to ‘rest’ as a business owner, and what it takes to replace negative mindsets with positive ones.

160: Our Firsts in Pet Care

160: Our Firsts in Pet Care

Collin

Each day we experience some sort of ‘first’ in life and in business. We break down some of the most influential firsts we’ve encountered over the past nine years. We also share the lessons we’ve learned from them and how we’ve changed how we operated, from our first client, to our first time saying no. Then, Natasha O’Banion answers, “How do I prioritize what to cut back on?”

130: Redefining Prosperity with Kristin Morrison

130: Redefining Prosperity with Kristin Morrison

Collin

We're super excited to get to share this talk from Kristin Morrison entitled, "Redefining Prosperity in the Midst of a Pandemic" that she recently gave at a conference. Kristin discusses the struggle the pet care industry is going through, plus several great ways to overcome and thrive.

074- Having Tough Conversations with Clients

074- Having Tough Conversations with Clients

Collin

We break down 10 things to consider when having a hard conversation with a client. Unfortunately, we’ve all been there. Whether it’s a lost pet, a dog that won’t eat, or a service you forgot to render, tough conversations happen in this business. We discuss ways to help make them just a little bit less difficult. Natasha O’Banion is back for another “Ask a Pet Business Coach” segment where she answers the question “What are the basics needed for a successful business?”

036 - Kitchen Confessions

036 - Kitchen Confessions

Collin

On this episode, we talk a lot about preparing for what happens next after Covid-19, seeking out local tax and CPA experts to guide you through the confusing world of pandemic relief funds, and how to keep your social media relevant and engaging while you’re sheltering in place. Plus, we give some of our recommendations on what we’re listening to and doing these days.