All tagged interview

524: Hire the Heart, Train the Skill

524: Hire the Heart, Train the Skill

Collin

Have you ever struggled to find the perfect hire for your pet care business? In this episode, we dive into the importance of hiring for soft skills like empathy, communication, and adaptability, while training the technical aspects later. We discuss the value of a multi-stage hiring process to thoroughly vet candidates and ensure they fit your company culture. While the technical skills are trainable, finding someone with the right heart is key to long-term success. We share our own experiences in building a team that truly connects with both pets and clients.

459: Try, Fail, and Adjust with Marie and Justin Plummer

459: Try, Fail, and Adjust with Marie and Justin Plummer

Collin

Marie and Justin Plummer, the entrepreneurial duo behind Winston Salem Dog Care, share their journey from a small start-up to a thriving business with 17 employees. Their discussion delves into the nuances of hiring staff with a focus on professionalism in the pet care industry, while also maintaining a deeply personal touch. They highlight the importance of iteration in refining their hiring and onboarding processes and the role of technology in facilitating growth. The Plummers' story is a testament to the power of creativity, flexibility, and continuous learning in building a business that not only succeeds but also brings joy and satisfaction to its owners and clients alike.

251: From Application to Job Offer

251: From Application to Job Offer

Collin

in this episode, we break down the 4 stages in our hiring process and why we think they are critical. We also explain how to remain impartial throughout the process and the importance of knowing exactly what you’re looking for before you start.. You should have a plan and know what is a good vs bad answer to your questions. Then, Natasha O’Banion answers, “How can I celebrate holidays and still run my business?”

200: Our 200th Episode Q&A

200: Our 200th Episode Q&A

Collin

Where did 200 episodes go? The world of pet care since we started 199 episodes ago is totally different than today, and we are so thankful for all of the support and love from everyone! We answered some of your questions, from what we thought about the podcast when we started, to handling client communication. We discuss how to deal with your significant other when you don’t see eye to eye in the business. Thank YOU for listening. We are truly blessed to be a part of this wonderful industry.

093- One Year Podcast Anniversary

093- One Year Podcast Anniversary

Collin

Today's episode is our one year celebration! We dive into listener questions, from our background to some podcasting basics. Thank you so much for all of your support. We appreciate you going on this journey with us! Natasha also joins us to answer the question, "Do we really need insurance?"

053- Business Structure with Doug

053- Business Structure with Doug

Collin

What does business structure mean for your business and how do you know what will work best for you? Doug Keeling, owner of Bad to the Bone Pet Care, joins us to discuss the importance of “finding your why” and what it looks like to hire amazing staff.

009- Interview with the House Sit Diva!

009- Interview with the House Sit Diva!

Collin

On this episode we interview the House Sit Diva! Kelly Hayes-Raitt has been traveling to house and pet sit for 10 years and she has some things to share! From how the industry has changed over the last decade, to some of her best memories, you do not want to miss this one!