All tagged laurie

505: The Importance of Empathy in Pet Care with Lori Holt

How do you transition from a corporate job into full-time pet care? Lori Holt shares her journey from working in customer service to founding Stow Road Pet Sitters. She discusses the challenges of administrative tasks, the importance of empathy and trust in client relationships, and how her family plays a crucial role in her business. Lori also highlights the lessons learned from a dog bite incident that led to stricter client screening processes. Join us as we explore Lori's inspiring story of passion, growth, and dedication to exceptional pet care.