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518: Pulling Your Punches

518: Pulling Your Punches

Collin

What does it mean to pull your punches in business? In this episode, we explore the concept of strategically holding back to ensure sustainable growth and long-term success. We discuss how pacing your expansion, marketing, and client onboarding can help maintain high service quality and prevent burnout. Learn how to set realistic client expectations, manage your resources wisely, and avoid the race to the bottom on pricing. Join us as we dive into strategies for balancing ambition with caution, adapting to challenges, and positioning your business for lasting success.

446: Aggregation Theory and Pet Care

446: Aggregation Theory and Pet Care

Collin

What is Aggregation Theory and why is it important in pet care? With the recent purchase of Rover by Blackstone, many pet business owners are wondering what it means for them. Today, we break down how Aggregation Theory applies to dog walking and pet sitting, how other industries have navigated dominant players, and what independent businesses can do about it!

434: Affordable vs Cheap Services in a Slowing Economy

434: Affordable vs Cheap Services in a Slowing Economy

Collin

How do spending habits change in a slowing economy? How should we respond? We break down possible options for making your business and services more valuable to your clients. It’s not about being cheap, it’s about finding an affordable way of serving our clients. There are pros and cons to consider when offering a more affordable option in your service line-up. Everything from a possible wider market appeal, to administrative overhead, you must have a clearer picture of whether introducing a more affordable service aligns with your business goals, the needs of your target market, and your operational capacities.

430: Game Theory and Running a Pet Care Business

430: Game Theory and Running a Pet Care Business

Collin

What can Game Theory tell us about running our business? We dive into game theory's relevance for pet care businesses, focusing on strategic decision-making. Using the Prisoner's Dilemma, we discuss the importance of trust and long-term relationships in a competitive landscape. We also offer strategies for pricing, quality of service, and client retention, emphasizing the goal of being the chosen service for repeat customers. We advocate for building a business that clients trust and return to, encapsulating the game theory principle: "The winner is the one who gets asked to play again." This episode will provide you with invaluable insights for fostering a sustainable and thriving business.

130: Redefining Prosperity with Kristin Morrison

130: Redefining Prosperity with Kristin Morrison

Collin

We're super excited to get to share this talk from Kristin Morrison entitled, "Redefining Prosperity in the Midst of a Pandemic" that she recently gave at a conference. Kristin discusses the struggle the pet care industry is going through, plus several great ways to overcome and thrive.

042- Content Creation with Dan Reitman

042- Content Creation with Dan Reitman

Collin

Dan Reitman, owner of Dan’s Dog Walking and Pet Sitting, returns to the show to share some ideas for content creation and sharing posts as a pet business with the world on lock down. We also discuss the importance of strengthening community and staying on top of your mental, emotional, and physical health.