All tagged open
Does hospitality translate from restaurants to pet care? Ken Botts, owner of Creekside Critters Pet Sitters, shares his journey into the world of pet care. He discusses the importance of community engagement, effective hiring practices, and the parallels between providing excellent service in restaurants and pet sitting. Ken emphasizes the role of heart-driven hospitality in building trust with both human clients and their furry companions.
What can AI do for you and your business? Even though we're still in the early days of AI development, many practical and powerful applications are already available for use. We'll outline five ways we're integrating AI into our business operations to regain time and streamline our processes. From creating images to drafting policies, AI has the potential to enhance many aspects of the businesses we run.
Once you have contact information from your lead magnet, what do you do with it? Use email to have a conversation with your customers. Email is a great marketing tool, but it can help your business in other ways, too. More than just a marketing ploy, email is a great way to build trust with your clients. We break down what kind of content to include, how to shape an email marketing campaign, and how often to use your list.
Kylie Holliman-Rivera, owner of Fire Hydrant Pet Sitting, has been a leader in many arenas. This past year she led her team through Covid while also leading the conversation on the Black Lives Matter (BLM) movement in the pet care industry. Kylie shares what caused her to move to full-time, what it’s like working with her husband in the company, and the success of pack walks in 2020. We also have a great conversation about BLM, staying engaged in the conversation, and how to speak your beliefs as a company.
Judy Nuñez, owner of Tails On Trails LLC, is on the podcast to discuss the importance of building and having a tribe as a business. She also tells us how she has continued to host events for her community even in the time of Covid.
