All tagged poop

529: Giving a Crap with Erica Krupin

What does it take to run a successful dog waste removal business that goes beyond just scooping poop? In this episode, Erica Krupin, owner of Kroopin's Poopin Scoopin, shares the behind-the-scenes realities of managing her growing business. She emphasizes the importance of providing an exceptional customer experience, from building trust through reliability to creating peace of mind with professional services. Erica dives into the challenges of hiring and retaining great employees, explaining how paying well and setting clear expectations helps her maintain a high standard of service. She also talks about the complexities of pricing for quality and managing company vehicles, highlighting how investing in these areas ensures long-term success. With her down-to-earth approach, Erica offers valuable insights into what it truly takes to lead a thriving, people-centered business.

400: The Life of a Pet Sitter

What does the life of a pet sitter mean to you? We’re celebrating 400 episodes by reflecting on 5 major lessons we’ve learned about the life of a pet sitter. Pulling from over 200 interviews, we share what it means to be a pet sitter, and the best advice we’ve learned. We’re so thankful for you listening and are so excited for another 400!

359: Pet Behavior and Honing Your Pet First Aid Skills with Arden Moore

What does it mean to understand animal behavior? As pet care professionals, we need to make sure we are communicating well to our clients and are prepared for emergencies. Arden Moore, author and radio host, joins the show to discuss confounding behaviors for both dogs and cats. She also dives into how to make sure we have a great first aid kit and how emergency preparedness is all a mental game. Arden gives her best tips for pilling cats and discusses the importance of being a poop-ologist.

284: 20 Ways to Make Extra Money in Your Pet Business

2020 taught us we shouldn’t put all our eggs in one basket, which is why add on products or services are so great. On this episode, we share 20 way to make extra money in your pet business. Keep in mind though, that not every add on is good for every business and there are questions you need to ask before bringing something new into your business. Natasha O’Banion answers the question, “How do I streamline client communication?”

138: Back to Basics- Dog Walking

The biggest change to the pet care industry this year has been mid-day dog walks. On our last Back to Basics episode, we discuss how dog walkers have pivoted, dog walking safety, and things you should remember when out with pups. Plus, Natasha O’Banion answers, “How do you do a year end review?”

084- Palmetto Scoopers

We are joined by Courtney, owner of Palmetto Scoopers. Easily one of the most passionate people about a dogs #2, Courtney shares his enthusiasm with us and helps shine a light on a side of pet care that doesn't get talked a lot about.

043- Kroopin's Poopin Scoopin

Erica Krupin, owner of Kroopin’s Poopin Scoopin, discusses what it’s like running and operating a poop scooping business. What started off as a conversation ostensibly about scooping poop, turned into a wonderful discussion about customer service and managing employees. From keeping it all organized, to finally being able to lead the life she’s always wanted, Erica shares what she loves about the life of a pet waste removal technician!