All tagged referrals

441: Focusing on the Big Picture with Tori Levitt

441: Focusing on the Big Picture with Tori Levitt

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Where is your focus on your business? Tori Levitt, owner of Doolittle's Dog House, discusses the importance of setting and communicating clear policies to clients, and how to balance expanding services while maintaining control of your business. Tori emphasizes the necessity of personal self-care and setting boundaries to prevent burnout in this demanding industry. She also highlights the value of continuous education and building strong referral networks with other professionals like veterinarians and groomers. This episode is a blend of practical business advice and personal growth insights.

420: Balancing Data and Intuition when Making Decisions

420: Balancing Data and Intuition when Making Decisions

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How should you use data when making decisions in your business? Data and quantitative information provides invaluable surety when we look to solve problems in our business. However, there are limitations to the accuracy and applicability to the data we collect. Ultimately, we are at the interplay of facts and figures and emotions with our customers. We break down how this impacts making good decisions and practical applications to use today!

126: Growing a Support Network

126: Growing a Support Network

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2020 and Covid have taught us the importance of having a close community and network of other pet care business owners. But what if you don’t already have one near you? How do you start one? Alicia Obando, owner of Pitter Patter Parenting, discusses how she started a pet sitter network and why it’s been so important to have this year.

115: Back to Basics- The Meet and Greet

115: Back to Basics- The Meet and Greet

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The Meet and Greet is an essential part of being a pet care provider. It allows you to get to know the pet before you care for them. In the first of our Back to Basics series, we break down the why and how of a Meet and Greet in this world of Covid. Also, Natasha O'Banion answers, "How do I go from good to great?"