All tagged skills

524: Hire the Heart, Train the Skill

524: Hire the Heart, Train the Skill

Collin

Have you ever struggled to find the perfect hire for your pet care business? In this episode, we dive into the importance of hiring for soft skills like empathy, communication, and adaptability, while training the technical aspects later. We discuss the value of a multi-stage hiring process to thoroughly vet candidates and ensure they fit your company culture. While the technical skills are trainable, finding someone with the right heart is key to long-term success. We share our own experiences in building a team that truly connects with both pets and clients.

418: Putting in Hard Work

418: Putting in Hard Work

Collin

How does continually taking shortcuts in your business hurt you in the long run? While it may seem like a good idea to go after “tips and tricks” or “hacks” to overcome obstacles, you end up cheating yourself out of learning opportunities and confidence building. We break down several elements as to why tackling hard things is good for you, and how to know the difference between a hard task and a hardship in your life. 

227: Practice Makes Progress

227: Practice Makes Progress

Collin

Have you ever said the phrase, “practice makes perfect”? We should absolutely strive for perfection and use it as a motivating force through tough times or while we build a skill. The problem comes in when we only seek perfection and accept nothing else. Or when we believe we (or those around us) must be perfect at all times. A much more freeing and liberating mindset is, “practice makes progress”. In our business and personal lives, the reframe from perfection to progress allows us to be more creative, try new things, and build better relationships.

048- Dog Training Skills with Khara Schuetzner

048- Dog Training Skills with Khara Schuetzner

Collin

What are some dog training skills pet sitters can be working on right now? Khara Schuetzner, Chair of APDT, joins us to discuss some basic skills we can all be working on. She also encourages us on the importance of these skills, even if we don't plan on offering training as a service.