Feb 12

Feb 12 569: Making Business a Win-Win with Jo Moorcroft and Vicky Davies

Is your pet business running you instead of the other way around? Jo Moorecroft and Vicky Davies from Canine Business Academy join us to share their expertise on building intentional, sustainable, and fulfilling pet care businesses. We discuss the power of defining your business purpose, creating win-win client relationships, and avoiding common pitfalls like burnout and disorganization. Learn actionable steps to shift from survival mode to thriving mode while maintaining exceptional care standards.

Feb 10

Feb 10 568: The Rising Costs of Business

Collin

Running a pet care business is getting more expensive, and simply raising prices isn’t always an easy option. In this episode, we break down the factors driving up costs—rising labor wages, increased overhead, and shrinking profit margins—and explore what pet sitters can do to maintain profitability. From improving operational efficiency to refining service offerings, we discuss strategies to stay ahead without sacrificing quality or burning out. If you’ve been feeling the financial squeeze, this episode will give you actionable steps to take control of your costs and future-proof your business.

Feb 5

Feb 5 567: Fostering Premium Experiences with Candace D’Agnolo

Collin

How do you create raving fans and deliver premium client experiences? In this episode of Pet Sitter Confessional, Candace D’Agnolo of Pet Boss Nation dives into the art of fostering genuine connections that go beyond surface-level interactions. She explores how personalized touches—like understanding client preferences and small acts of care—create lasting loyalty. Candace also discusses the benefits of using AI to enhance efficiency, the value of local collaborations, and actionable ways to surprise and delight clients without breaking the bank. If you're looking to elevate your business and stand out in a competitive market, this episode is packed with insights and inspiration!

Feb 3

Feb 3 566: The Cost of Not Trying

Collin

What’s holding you back from making the changes your business needs? Fear of the unknown can keep us stuck in outdated pricing, ineffective policies, and stale marketing strategies. In this episode we tackle the fears that prevent pet sitters from evolving, from raising rates to implementing new policies. We discuss how to test small changes, embrace iterative improvements, and reframe failure as a learning opportunity. If you’ve been hesitant to make a big decision in your business, this episode will help you push past the fear and take action.

Jan 29

Jan 29 565: How Metrics Transform with Corinne Moore

Collin

How do you transform your business into one that works for you? In this episode, Corinne Moore, owner of Paws and Claws Pet Service and founder of Pawsome Metrics, shares how data-driven decisions helped her streamline services and reclaim balance. From navigating the challenges of purchasing a family business to making tough choices like cutting underperforming services, Corinne opens up about the power of metrics in creating a sustainable and fulfilling company. She emphasizes the importance of aligning business operations with personal and professional goals while empowering her team to thrive. Whether you’re looking to refine your services or improve work-life balance, Corinne’s story is a reminder that change starts with knowing your numbers.

Jan 27

Jan 27 564: Fur Babies and the Modern Pet Parent

Collin

Discover how to meet modern pet parent expectations with Pet Sitter Confessional. We explore trends like pets as family, health-focused care, convenience, and personalization. Learn how emotional spending shapes decisions and why showcasing your services’ value matters. Get actionable tips to refine marketing, build trust, and grow your pet care business.

Jan 22

Jan 22 563: Elevating Professionalism with Ruby Ballesteros

Collin

How do you grow a pet care business while staying true to your values? Ruby Ballesteros, owner of Ruby Red’s Pet Care, shares how she maintained her standards during tough times, leading to a surge of new clients and stronger relationships with her community. She leveraged local TV segments to educate the public about professional pet care and collaborated with small businesses to promote their services through her newsletters. By embracing opportunities and pushing herself out of her comfort zone, Ruby grew personally and professionally, while elevating her business. Her story is an inspiring example of how staying authentic and community-focused can lead to sustainable success.

Jan 20

Jan 20 562: Give Yourself a Deadline

Collin

Are you constantly juggling tasks and struggling to get everything done? In this episode, Collin and Meghan discuss the power of setting deadlines and working in focused time blocks to tackle endless to-do lists. They share how short, intentional intervals can improve decision-making, preserve energy, and increase productivity. Whether you’re managing hires, tackling admin tasks, or balancing work-life demands, this episode offers practical tools to help you get more done without burning out.

Jan 15

Jan 15 561: Exploring New Chapters with Aimee Thomas

Collin

What would it take for you to step away from your business and start a new chapter? In this episode, Aimee Thomas, former owner of Leashes to Leads Pet Care, shares her journey of transitioning from a thriving pet care business to an exciting new role working on a 100-acre farm. Aimee reflects on the challenges of leaving her business behind, the power of a strong pet sitting network, and how she ensured her clients were cared for during the transition. She also discusses her passion for high-end pet care, live-in services, and how staying open to new opportunities led her to a fulfilling new path. Whether you’re considering a career change or simply curious about what it takes to close one chapter and embrace another, this episode offers valuable insights and inspiration.

Jan 13

Jan 13 560: Practical AI in Your Business

Collin

Have you ever wondered how AI can improve your pet care business without losing your personal touch? In this episode, we explore the practical ways AI can enhance productivity, client communication, and decision-making while keeping your brand's authenticity intact. From target marketing and content creation to using AI in hiring processes, we share how to make AI work for you—not replace you. We also dive into how to ensure AI reflects your voice and values, and why it's essential to use it as a tool to streamline tasks, not as a substitute for human connection.

Jan 8

Jan 8 559: The Art of Trust with Catherine Oury

Collin

How do you build lasting trust with your clients while staying true to yourself? In this episode, Catherine Oury, owner of Ladybug Pet Care, shares how authenticity has been the cornerstone of her success as a solo pet sitter. From managing client expectations for overnight stays to setting boundaries for a better work-life balance, Catherine opens up about the lessons she’s learned in over five years of business. She highlights the importance of fostering genuine, long-term relationships with clients and tailoring services to align with personal and professional values. Whether you’re a solo sitter or managing a team, Catherine’s story offers powerful insights on balancing passion with sustainable growth.

Jan 6

Jan 6 558: Recovery After a Busy Season

Collin

How do you recover and refocus after a hectic holiday season in your pet care business? In this episode, we discuss the importance of using the slower January and February months to reflect on lessons learned from the holiday rush. From identifying and fixing cracks in your systems to celebrating wins and refining your processes, we highlight practical strategies for improvement. We also emphasize the need for strategic rest to recharge and sustain momentum for the year ahead. Tune in for actionable tips on balancing recovery with planning, so you can approach the next busy season with confidence.

Jan 1

Jan 1 557: Scaling with Heart with Amy Addington

Collin

Ever feel like the stress of competition overshadows the joy of your work? Amy Addington, President and Co-Founder of Woofie’s, shares her 20-year journey from a $10 dog walk to leading a thriving pet care franchise. Amy dives into the power of relationships in business, how to build trust with clients, and the importance of staying flexible in a changing industry. She also unpacks the challenges and rewards of franchising, the role of branding in maintaining consistency, and why networking—even with competitors—is essential. Full of insights and actionable tips, this episode will inspire you to lead with heart and build a pet care business that thrives on trust and connection.

Dec 30

Dec 30 556: Recognition Starts with You: Building Inner Drive

Collin

Are you ready to take control of your motivation and redefine success in your pet care business? In this episode, we explore the importance of recognizing your hard work and celebrating wins, even when no one else is watching. We dive into how building trust with clients and staying aligned with your mission can fuel your drive. From reflecting on your values to embracing the challenges of serving others, we share practical tips to keep your momentum strong throughout the year. Tune in to discover how self-recognition can empower you to build a business you’re truly proud of.

Dec 25

Dec 25 555: Finding Peace in the Chaos with Pamela Ahart-Steward & Beth Greenberg Cotell

Collin

Ever feel like your business is running you instead of the other way around? Pamela Ahart-Steward and Beth Greenberg Cotell, founders of Monarchs in Motion, share their journey of discovering balance and intentional living as business owners. They discuss the challenges of burnout, the importance of setting boundaries, and how saying "no" can create space for what truly matters. Drawing from their 26 years of experience, they offer actionable advice on transforming your approach to business and embracing personal growth. Packed with inspiration and practical tips, this episode is a must-listen for anyone looking to build a business that supports both their life and their goals.

Dec 23

Dec 23 554: Strategies for a Stronger and More Focused Business

Collin

Are you ready to make 2025 your strongest year yet? This episode dives into the power of introspection and proactive planning to drive business growth while reducing stress. We share some strategies for balancing challenges and celebrating wins, emphasizing the importance of setting clear goals and staying focused. We discuss how niching down and refining your services can align your business with your personal vision. Tune in to learn how to create a stronger, more intentional path for your pet care business.

Dec 18

Dec 18 553: How Clear Communication Builds Client Trust with Cathy Duvall

Collin

In this Pet Sitter Confessional episode, Cathy Duvall reveals how clear, proactive communication fosters trust and better pet care. Discover strategies for setting client expectations, managing tough conversations, and delivering consistent updates to keep clients confident and engaged.

Dec 16

Dec 16 552: Real vs. Artificial: Building a Meaningful Pet Care Business

Collin

Are you spending time on what truly matters in your business, or are you distracted by quick fixes and flashy promises? We dive into how to differentiate between what’s real and what’s artificial, from client relationships to business opportunities. Learn how to ask the right questions, avoid common distractions, and focus on strategies that bring long-term value. Discover why patience, intentionality, and meaningful connections are essential for building a lasting, impactful business. Tune in to uncover practical tips for staying focused and creating a business you’re proud of.

Dec 11

Dec 11 551: Breaking Negative Mindsets: Practical Tools for Growth with Kristin Morrison

Collin

What’s holding you back from reaching your full potential—your mindset or your habits? Kristin Morrison explores the powerful impact of mindset on business and personal growth. She unpacks strategies for breaking free from negative loops, creating affirmations that actually work, and incorporating daily practices like journaling and movement to foster resilience. Kristin also shares practical advice on overcoming self-sabotage and finding balance amidst the chaos of running a business. If you’re ready to reclaim your time, energy, and confidence, this episode is a must-listen!

Dec 9

Dec 9 550: Pricing is a Signal

Collin

What does your pricing say about your business? We start with a recent update on the BOI filing requirement for US businesses and then dive into how pricing acts as a powerful signal, shaping client expectations and perceptions of our services. We explore the importance of aligning pricing with professionalism, trust, and value while steering clear of the temptation to lower rates to match competitors. Instead, we focus on using client feedback and market insights to refine our messaging and emphasize what makes us unique. We discuss how pricing helps guide resource allocation, influence client behavior, and reflect demand. Whether it’s adjusting for high-demand seasons or crafting premium offerings, our pricing tells a story about who we are and what we deliver.

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