All tagged day

523: From Touch to Trust: Building Better Dog Relationships with Garrett Stevens

What are the silent ways dogs communicate with us? In this episode, Garrett Stevens, owner of Stevens Family Kennels and Dog Language Center, dives into the four pillars of dog language: touch, space, movement, and energy. He emphasizes the importance of non-verbal communication in understanding and managing canine behavior. Garrett also shares practical tips for conducting behavioral assessments and creating a balanced, calm environment for dogs. Ultimately, he reminds us that between a stimulus and a response, there is a space where meaningful change can happen

517: Why Flexibility is Key with Korye Bradshaw

How do you successfully balance a growing pet care business with the demands of motherhood? In this episode, Korye Bradshaw, owner of Murphy and Me Pet Sitting, shares her journey of evolving her services to meet the needs of her clients while maintaining a strong focus on her family. She discusses the importance of vetting and selecting the right dogs for her group outings, ensuring safety and harmony. Korye also emphasizes the value of consistency and routine in creating a stress-free environment for both pets and pet sitters. Listen in to learn how Korye has adapted her business over 20 years, embracing change and staying true to her core values.

512: The State of Job Sharing

Have you seen an increase in requests to job share? In this episode, we delve into the increasingly common practice of job sharing, where multiple caregivers collaborate on a pet's care. We discuss the reasons behind this trend, such as more pet sitters entering the market and clients seeking cost-effective solutions. We also highlight the challenges, including communication issues and varying standards of care, emphasizing the importance of clear documentation and agreements. Finally, we cover practical advice, stressing the need to know when to trust your gut and when to decline job sharing requests.

505: The Importance of Empathy in Pet Care with Lori Holt

How do you transition from a corporate job into full-time pet care? Lori Holt shares her journey from working in customer service to founding Stow Road Pet Sitters. She discusses the challenges of administrative tasks, the importance of empathy and trust in client relationships, and how her family plays a crucial role in her business. Lori also highlights the lessons learned from a dog bite incident that led to stricter client screening processes. Join us as we explore Lori's inspiring story of passion, growth, and dedication to exceptional pet care.

501: Success in Pet Care for Neurodivergent Entrepreneurs with Ilana Engel

Have you ever wondered how neurodivergence can shape the way a business is run? In this interview, Ilana Engel, owner of Park Slope Pups, shares her journey as a neurodivergent business owner with ADHD. She discusses the unique challenges and strengths that come with managing a pet care business while being neurodivergent. Ilana emphasizes the importance of using tools and strategies, like technology and structured methods, to succeed. She also highlights the benefits of hiring neurodivergent staff and the need to break down stigmas and misconceptions.

495: From Fired to Flourishing with Joette White

How are you navigating the challenges of business ownership? Joette White, owner of Park Cities Pet Sitter, shares her journey from being fired to successfully owning and growing a pet sitting business. She emphasizes the importance of staff management and trusting employees to foster growth. Joette highlights how personal growth and learning from failures have shaped her leadership style. She discusses adapting to challenges, especially during the pandemic, to strengthen the business foundation. Joette stresses the need for clear leadership and allowing space for staff to develop their strengths and confidence

491: Continuously Evolving with Debbie Solis

How are you evolving as a business owner? Debbie Solis, owner of Personal Pet and Home Care, shares her 28-year journey in the pet care industry, starting with her deep-rooted caregiving spirit and balancing roles as a mother and entrepreneur. She discusses the challenges she faced, including burnout and the need for personal growth, which led her to seek counseling and start delegating. By adopting new technologies and building a supportive team, Debbie transformed her business practices and achieved a more balanced life. She emphasizes the importance of self-care, adaptability, and continuous learning for long-term success.

487: Keeping it Simple with Scott Black

How do you keep things simple in your business? Scott Black, owner of Personal Touch Pet Sitting, discusses the importance of personalized communication, screening clients thoroughly, and managing risks in the industry. He also emphasizes the significance of continuing education and balancing growing a pet sitting business while prioritizing quality and safety. Scott shares his thoughts on liability and risk management, setting boundaries, and managing client relationships.

486: Living Up to Your Own Standards

Can you meet the promises you make to your clients? Our goal should be to truly embody values like professionalism, dependability, and transparency. Whatever you promise your clients, these should not merely be marketing terms but actual practices, supported by robust systems. There can be significant repercussions if we fail to meet the standards we set for ourselves, and we should be prepared to defend our practices when clients hold us accountable. Ultimately, we should strive to align our practices with our core values and maintain consistency in all interactions to build and sustain trust with clients.

481: Evolving with Heart with Reilly Kahat

What does it take to transform challenges into a thriving business? Reilly Kahat, owner and founder of Pet Fit, shares his transition from a dog walker to the owner of a flourishing pet care service. Following an unforeseen business closure that left him questioning his next steps, Reilly leverages his deep affection for animals to build a community rooted business from the ground up. He explores the importance of adaptive branding, the move towards a membership-based model for consistent service, and the cultivation of a supportive team dynamic. Reflecting on the hurdles faced, including navigating through the COVID-19 pandemic, Reilly illustrates how setbacks were not just obstacles but opportunities for growth and deeper community engagement.

479: Empowering Pets and People with Mary Reid

What does it take to navigate the path from personal adversity to entrepreneurial success? Mary Reid, owner of North Dallas Pet Care, dives into her journey from being a homeschooling mother to spearheading a thriving pet care business. Following a significant health scare that altered her mobility, Mary reveals how she leveraged her passion for pets into a successful enterprise. She reflects on the critical role of work-life balance, the strategic shift from working solo to managing a team, and the integration of technology to enhance her business.

478: Fighting Mental Fatigue

Where does mental fatigue come from, and how does it impact us? While a large portion of the fatigue is brought on through external influences, a not insignificant amount stems from our own actions. From failing to adhere to policies to taking on too much, we often burden ourselves more than others do. Today, we will break down why pet sitters deal with so much mental fatigue, its sources, and some simple steps to start taking to combat it.

477: Turning Over A New Leaf with Kirsten Kruska

What does it mean to reinvent yourself? Kirsten Kruska, co-owner of Pet and Plant Pal, explores the journey of career reinvention after a pivotal health challenge forced her out of dog grooming. Kirsten shares how she transformed her expertise in pet care and horticulture into a flourishing business. Emphasizing health & wellness, Kirsten shares how her commitment to physical fitness and overcoming injury shaped her approach to business and life. She also discusses ethical entrepreneurship, highlighting her dedication to ethical practices rooted in Buddhist principles, and how these values distinguish her services. Lastly, Kirsten discusses the importance of knowledge sharing, from grooming advice to plant care tips, illustrating her belief in education as a cornerstone of her business model.

475: Creating a Business to Prioritize Yourself with Shannon Hendon

How can you navigate the twists and turns of life through fostering community? Shannon Hendon, founder of Ocala Pet Sitting, takes us through her 18-year saga of transforming challenges into opportunities. From altering her career path away from vet school to implementing cool new services like kitty cam rentals, Shannon's story is a masterclass in adaptability and passion. She also discusses the power of community, the evolution of her business model as she adapted to personal challenges, and her dedication to setting new standards in the pet care industry.

467: Saying Yes for Success, and No for Sanity with Liz Raitman

What are you saying ‘No’ to? For many, saying ‘No’ is almost unthinkable; we have to service the client, right? Liz Raitman, owner of Dogs Next Best Friend, joins the show to share how a love of hiking and running turned into a full-time dog walking company. By learning to say ‘No’ more, Liz talks about how she’s learned from past mistakes to run a company that fits her better. Liz also gives her perspective on why we should hold customer appreciation in such high regard.

466: The Myth of Multitasking

Do you consider yourself a multitasker? Contrary to popular belief, multitasking does not make us more productive. In fact, what we are capable of doing is not even considered true multitasking. Task switching, as it is known, is the process where our brain switches from one thing to another in rapid succession. While it may feel like we are getting more done, there are several drawbacks to this method of working. We walk through common misconceptions and the modern research on what multitasking actually does to us. We give several tactics you can use to break the habit of attempting to multitask to keep you productive and focused on the things that really matter.

464: Minimizing Distractions

What grabs your attention? At times, our focus is hijacked by external forces, such as notifications or phone calls, or internal, as we attempt to fill time or divert our thoughts from the task at hand. We discuss the impact of these distractions and share insights into how these constant pings disrupt focus and productivity. We offer strategies to manage and minimize such distractions and highlight the need for strategic time management to improve efficiency and reduce overwhelm.

463: Networking for Success with Angela Reinbacher

What does it mean to surround yourself with people who can help make you better? How do we go about being vulnerable enough to admit we need that help? As a business owner, personal improvement and a supportive network are key to longevity! Angela Reinbacher, owner of Wild Paws, shares how she is making networking work for her. Angela also talks about how she is approaching marketing with video to attract her clientele, while also managing the growth in a healthy and sustainable way.

462: Give Yourself Permission

Have you ever been frustrated by one more thing being added to your plate? There come times when our personal life impacts our ability to run our business and show up at our best. Whether it’s a personal loss, a new venture opportunity, or even moving to a new home, the pressure to continue to perform increases beyond our capacity sometimes. It’s in these moments where we have to carve out space we need to take that pressure off so we can focus on the right priorities.

461: Keeping Control of Your Calendar with Jessica Stavros

Jessica Stavros, owner of Salina Prosper Petsitting, shares her journey from starting in the pet sitting industry 19 years ago to adapting her business model to fit her life's various stages, especially motherhood. Emphasizing the art of setting boundaries and saying no without guilt, Jessica discusses the importance of managing a solo business in alignment with personal life demands.