All tagged standards

486: Living Up to Your Own Standards

486: Living Up to Your Own Standards

Collin

Can you meet the promises you make to your clients? Our goal should be to truly embody values like professionalism, dependability, and transparency. Whatever you promise your clients, these should not merely be marketing terms but actual practices, supported by robust systems. There can be significant repercussions if we fail to meet the standards we set for ourselves, and we should be prepared to defend our practices when clients hold us accountable. Ultimately, we should strive to align our practices with our core values and maintain consistency in all interactions to build and sustain trust with clients.

087- Industry Standards

087- Industry Standards

Collin

We discuss regulations and industry in the pet care industry. It’s a hot topic, and one with lots of potential for needed healthy conversations. Some people will say regulations hurt business, while others say it puts everyone on equal footing. It’s important, however, that as an industry, we are proactive in setting forth regulations which will help instead of hindering advancement and innovation. Natasha is back to answer another question, “What tools does she use to run her business?”