Kate Myers has been working with pets for the last 55 years. Over that time she has been deeply involved in animal control and animal shelters. Now she has transitioned into a pet nanny. Kate, owner of Darling Companion, shares the experience of building mental fitness and the unique challenges of effective communication to educate pet parents and elicit big changes. She gives some amazing advice on how to receive feedback and turn it into something productive. We discuss what it means to find a niche, why it's so important to charge so you can make a living, and how to best support our local shelters.