All tagged industry standards
How are mergers and acquisitions reshaping the pet care industry? In this episode, we welcome back Carmen Rustenbeck of IBPSA to discuss the rise of corporate buyouts, the impact on small pet businesses, and the challenges of maintaining a personal touch in an evolving market. They explore industry regulations, including Ollie’s Law in Massachusetts and the new Veterinary Professional Associate role in Colorado, and what they mean for pet professionals. Carmen also highlights the growing influence of Gen Z pet owners and their unique preferences, from pet insurance to reptile care. This conversation is a must-listen for anyone navigating the shifting pet care landscape.
Ever wondered what it takes to build unwavering trust with clients in the pet care industry? Dan Reitman, owner of Dan’s Pet Care discusses into his journey of building a trusted pet care brand. Dan shares his evolution from a solo dog walker to managing a large-scale business that includes daycare and kennel-free boarding, emphasizing the importance of maintaining client trust throughout. We explore his challenges in deciding when to keep things in-house versus partnering, as well as his commitment to ensuring high standards of care in an increasingly competitive industry. Dan also opens up about overcoming personal and business-related fears, pushing himself to learn and grow continuously. This conversation is a deep dive into why trust remains the ultimate asset in pet services and how it can drive sustainable success.
We discuss regulations and industry in the pet care industry. It’s a hot topic, and one with lots of potential for needed healthy conversations. Some people will say regulations hurt business, while others say it puts everyone on equal footing. It’s important, however, that as an industry, we are proactive in setting forth regulations which will help instead of hindering advancement and innovation. Natasha is back to answer another question, “What tools does she use to run her business?”
